Your information stays part of the conversation.

This Privacy Policy explains how Sony Logistics (“Sony Logistics”, “we”, “us” or “our”) handles information when you visit sonylogistics.in or contact us through this website. Sony Logistics is based in India and provides logistics services to businesses.

For privacy questions or requests, contact us using the details at the end of this policy.

We collect information you choose to provide, including:

• Business quote enquiries: your name, business name, mobile number, email address if provided, service needs, pickup and delivery areas, timing and other details you include.
• Vehicle partnership enquiries: your name and mobile number, base location, vehicle or fleet details, preferred routes and additional information you provide.
• Direct contact: information you include when you email, call or message us, including through WhatsApp.

When you browse the site, our hosting and analytics services may also process technical and usage information such as pages viewed, broad location, browser, device and operating system information, referring page and request data. We do not ask you to submit sensitive personal information through these forms.

We use information to:

• respond to your questions and assess service or partnership enquiries;
• contact you about the enquiry you submitted;
• operate, protect and improve our website and services; and
• meet legal, accounting and record-keeping requirements.

Sending an enquiry does not sign you up for unrelated marketing. If we later send marketing communications, we will provide an appropriate way to opt out.

We share information only as needed to operate the site and handle your request. For example, website form submissions are sent to our team by email using Resend, and website hosting and privacy-focused traffic analytics are provided through Vercel. These providers process information on our behalf under their own service terms and privacy practices.

If you choose to open WhatsApp or Google Maps, those services receive information under their own privacy policies. We may also disclose information where required by law, to protect our rights or users, or as part of a business reorganisation. We do not sell personal information.

We use Vercel Web Analytics to understand site visits, popular pages, referrers and general device or browser trends. Vercel describes this product as using anonymised analytics and not using cookies for visitor measurement. Our website does not currently use advertising cookies or use Google Analytics. Third-party services you choose to open may use their own technologies and policies. You can manage cookies through your browser settings.

We keep enquiry information for as long as needed to respond, maintain relevant business records and meet legal requirements. We use reasonable safeguards designed to protect information from unauthorised access, loss or misuse. No website, email service or internet transmission can be guaranteed to be completely secure.

You can ask us to access, correct or delete personal information you have provided, or raise a concern about how we handle it. We may need to verify your identity before acting and may retain information where a legal or legitimate business requirement applies.

To make a request, email contact@sonylogistics.in with “Privacy request” in the subject line. We will respond within a reasonable time and in line with applicable law.

This website is intended for businesses, vehicle owners and other adults making logistics enquiries. It is not directed to children. The site may link to third-party services; we are not responsible for their content, security or privacy practices, so please review their policies before sharing information with them.

We may update this policy as our website or practices change. The date at the top of the page shows when it was last updated.